Terms and
Conditions

These are the terms and conditions, privacy policy and related matters  relating to the use of the Darkenwilde Publishing website.  

Acceptance of terms and conditions

The terms and conditions detailed here are the terms on which Darkenwilde Publishing offers you access to the services and our website. By interacting with the Darkenwilde Publishing site you agree to accept these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the services.

Amendment of terms and conditions

We reserve the right to make changes to these terms and conditions at any time, though if we do so we will communicate any such changes by notifications both here on the Darkenwilde Publishing site and to our members via email.

Usage of goods and services

Supply of goods and services provided via this site (typically eBooks) are on a firm sales basis. If you have any difficulty with reasonable use of any goods and services purchased from us, please contact us by email, indicating what the problems are and the best way for us to contact you. We will endeavour to do our best to rectify any problem you may encounter related to the reasonable use of any goods and services purchased from us, though because of the nature of our services, we will not normally refund any monies.

Your purchase of an eBook from us provides you with the ability to make reasonable use of the eBook for your own personal use on any device you yourself may personally own, though this does not extend to any re-sale, donation, exchange or sharing of the eBook with other parties. In order to provide the service, we do, we expect you to take all reasonable steps to prevent theft, loss, copying and distribution to other parties of any eBooks purchased from us.

The only exception from these conditions is where the eBook itself, as obtained directly from our site, explicitly contains a license allowing any such re-use by other parties. In this case, the license information contained in the eBook overrides these terms and conditions.

Payment terms

Payment is to be made at the time of purchase via credit or debit card, in New Zealand dollars ($NZ) only. The direct payment service is processed by Stripe and a custom message, displayed immediately after payment is received, will provide you with the link to download the requested PDF eBook.

Copyright

Darkenwilde Publishing is the copyright owner of the content of this website or is permitted by the copyright owner to use the content on the website. Material and features such as brand names, images, characters, titles and other product-specific information used in this site may be the trademark or intellectual property of a registered holder. No permission is given in respect of use of any of the above, and such use may constitute an infringement of the holders' rights.

No part of this website or the content contained within it may be reproduced or adapted without the express permission of Darkenwilde Publishing.

Returns and Refunds

Returns where a purchased eBook has not been downloaded by the customer will be refunded in full upon the customer providing instructions to Darkenwilde Publishing. If a customer wishes to cancel a credit card transaction where a purchased eBook has not been downloaded, this can be done by the customer contacting the payment provider they selected during the checkout process.

Returns where an eBook has been downloaded by the customer will be accepted if there is a fault with the product that affects its use for the purpose intended. Such a fault may include the omission of a significant amount of content, or content which has been incorrectly formatted such that it is not readable on standard eBook reading systems. Returns for reasons other than this will be accepted at the discretion of Darkenwilde Publishing.

In the case of a return, the customer will be either be provided by Darkenwilde Publishing with an alternative version of the eBook with any faults rectified, or with a full refund of the purchase price.

Indemnity

You as a Darkenwilde Publishing customer shall indemnify Darkenwilde Publishing against any damages arising from loss, theft, corruption, copying and distribution to third parties of the goods and services we provide via this website. Darkenwilde Publishing shall not be liable to you or any third party for any special, incidental, direct or consequential damages arising out of, in connection to, or as a consequence of any purchase you may make from our site. In no case shall any liability exceed the cost of the original order.

Disclaimer

The information contained in this site and in the goods and services made available via this site (typically eBooks) may contain technical inaccuracies, typographical or bibliographical errors. Although we take reasonable efforts to alert those responsible for these errors (typically the publisher of the eBook) to their existence, all liability of Darkenwilde Publishing howsoever arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

We may collect personal information from you, including your:

• contact information (email address)

• billing or purchase information

We collect your personal information in order to:

• process a direct sale transaction with Stripe

• monitor and validate sales on the secure Stripe dashboard

• develop a mailing list for promotional purposes

Darkenwilde Publishing and Stripe does not share this information with anyone else.

Providing some information is optional.

If you choose not to enter any details that Stripe requires to process a transaction, we'll be unable to provide a direct sale option.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at darkenwildepublishing@gmail.com. 

I offer my writing in different formats and use multiple self-publishing platforms to increase audience reach/visibility and cater for individual purchase preferences.

The relevant platform availability for each title will be specified above.

Pricing does vary across the platforms and this is dependent on the localised taxes and fees each marketplace option applies.
Platforms  adjust currency conversion  automatically.

As a rough guide, the base pricing set is as follows:

Fiction - Short Stories:
- Blessed Are We : USD$2.99 (eBook)  USD$7.99 (paperback)
- Liminal, Christmas Wishes, Vaelith : USD$4.88 (eBook)  USD$7.99 (paperback)

Fiction - Novels:
- Haastenmoord : USD$7.99  (eBook)  USD$16.99 (paperback)

Fiction - Kanarzand  Series:
- Kanarzand : USD$7.99  (eBook)  USD$16.99 (paperback)
- The Dead King's Bones : USD$7.99  (eBook)  USD$16.99 (paperback)
- Demon Stone : USD$7.99  (eBook)  USD$16.99 (paperback)

Non Fiction - Travel Series:
-  Tom's Intrepid Travels in Egypt : USD$5.99 (eBook) USD$6.99 (paperback)
-  Tom's Intrepid Travels in Turkey and Jordan : USD$5.99 (eBook) USD$7.48 (paperback)

Where I offer a direct sale link via Stripe for selected eBooks, the price is modelled off the base pricing and then adjusted for the exchange rate into NZD (currently 1.00 USD = 1.77 NZD as at 07 April 2025). This is effectively an immediate payment for me and you receive a link immediately after your payment to download a PDF format copy of my work.

I reserve the right to review and modify my pricing as necessary.

For immediate access to my books I strongly recommend you purchase the e-book from the online storefront you prefer.
(You can download Adobe Digital Editions for free to read .epub and PDF files.)

The print-on-demand paperbacks from Amazon KDP and Lulu Bookstore are excellent quality.
(But the additional shipping charges and production/delivery time does vary greatly between providers).

I occasionally purchase Author Copies from either Amazon Books, or Lulu Bookstore and on-sell these as signed copies. Sometimes I do this in person, otherwise I will use my Trademe account to run an online auction for them, within New Zealand.  

Goods purchased from third-party platforms are subject to their terms, conditions, disputes, returns and refund policies.

For Direct Sales (PDF format) refunds or disputes will be considered on a case-by-case basis in accordance with the New Zealand Consumer Guarantees Act.